This Privacy Policy describes how r58com collects, uses, stores, shares, and protects personal information in connection with your use of the r58com platform at r58com.vip. We are committed to handling your data with transparency, care, and full compliance with the Data Privacy Act of 2012 (Republic Act No. 10173) of the Philippines. Please read this policy carefully before using r58com.
These highlights capture r58com's core data protection commitments. They are summaries only — please review the full policy below for complete information about how r58com handles your personal data.
r58com only collects personal data that is necessary for delivering its services, meeting legal obligations, and keeping your account secure. We do not collect data for its own sake — every category of information we gather has a clearly defined and documented purpose. You will never be asked to provide data that is irrelevant to your use of the platform.
r58com does not sell, rent, or trade your personal information to third parties for their own marketing purposes under any circumstances. Your data belongs to you. We share information with third-party service providers only where strictly necessary to deliver the r58com service, and all such providers are contractually bound to handle your data with the same standard of care as r58com.
All personal data stored and transmitted by r58com is protected by 256-bit SSL/TLS encryption — the same standard used by Philippine banks, GCash, and Maya. r58com employs layered security controls including access logging, intrusion detection, regular security audits, and strict internal data access policies to safeguard your information at all times.
r58com processes personal data in accordance with the Data Privacy Act of 2012 (Republic Act No. 10173) and the implementing rules and regulations issued by the National Privacy Commission (NPC) of the Philippines. We maintain an active data processing inventory and designate a Data Protection Officer (DPO) responsible for overseeing our compliance with applicable Philippine data protection law.
As a data subject under Philippine law, you have clearly defined rights over your personal data held by r58com — including the rights to access, correct, erase, and object to the processing of your information. r58com provides a straightforward process for exercising these rights, and we commit to responding to all legitimate data rights requests within 15 business days of receipt.
r58com uses cookies and similar tracking technologies to deliver core platform functionality, remember your preferences, and analyse platform usage patterns. We distinguish clearly between strictly necessary cookies (which cannot be disabled without breaking the service) and optional analytical or marketing cookies — you retain control over the latter through your browser settings and our cookie management tools.
IMPORTANT NOTICE: This Privacy Policy ("Policy") applies to all personal data collected by r58com in connection with your registration, access, and use of the online gaming platform operated at r58com.vip. By creating an r58com account or using any part of the r58com service, you acknowledge that you have read and understood this Policy and consent to the collection and processing of your personal data as described herein. If you do not agree with this Policy, you must not use the r58com platform. This Policy should be read in conjunction with the r58com Terms and Conditions.
For the purposes of the Data Privacy Act of 2012 (Republic Act No. 10173) and all applicable Philippine data protection regulations, the data controller responsible for your personal data is r58com, the operator of the online gaming platform accessible at r58com.vip.
r58com has designated a Data Protection Officer (DPO) responsible for overseeing this Policy and ensuring compliance with all applicable data protection laws. The DPO may be contacted by email at [email protected] with the subject line "Data Privacy — DPO Inquiry". r58com aims to acknowledge all DPO inquiries within 3 business days and to provide a substantive response within 15 business days.
r58com collects the following categories of personal data in connection with your use of the platform. All data collection is conducted on a lawful basis as set out in Section 4 of this Policy.
| Category | Examples of Data Collected | When Collected |
|---|---|---|
| Identity Data | Full legal name, date of birth, government ID type and number, nationality | Registration; KYC verification |
| Contact Data | Email address, Philippine mobile number, residential address | Registration; account updates |
| Financial Data | GCash account reference, Maya account reference, bank account details (masked), transaction history | Deposits; withdrawals; KYC |
| Gaming Activity Data | Games played, bets placed, session duration, game outcomes, win/loss records | During gameplay; continuously |
| Technical Data | IP address, device type, browser type and version, operating system, session tokens | On site visit; on login |
| Communications Data | Live chat transcripts, support ticket contents, email correspondence | When you contact support |
| Marketing Preferences | Consent to email/SMS marketing, promotional opt-in/opt-out records | Registration; account settings |
| Responsible Gaming Data | Deposit limits set, session limits, self-exclusion records, cooling-off periods | When tools are used; ongoing |
When you visit r58com.vip, our servers automatically record certain technical information including your IP address, browser type, referring URL, pages visited, and timestamps. This data is used for security monitoring, fraud prevention, and platform performance optimisation. It does not identify you individually unless combined with other data held in your account record.
r58com may receive personal data about you from third-party sources including identity verification agencies (for KYC purposes), payment processors (to verify the source of funds), and fraud prevention databases. All third-party data sources used by r58com operate in accordance with applicable data protection law and appropriate data sharing agreements are in place.
r58com processes personal data for the following specific and documented purposes:
Profiling: r58com uses automated analysis of gaming activity data to identify potential problem gambling behaviour and to personalise promotions. This automated processing is subject to appropriate safeguards, and you have the right to request human review of any automated decision that materially affects you.
Under the Data Privacy Act of 2012 (RA 10173), r58com relies on the following lawful bases for processing your personal data:
The majority of personal data processing at r58com is necessary for the performance of the contract between you and r58com as established by the r58com Terms and Conditions. This includes account creation, gameplay, payment processing, KYC verification, and support provision. Without this processing, r58com cannot deliver its services to you.
Certain processing activities — including anti-money laundering checks, identity verification, transaction record-keeping, and regulatory reporting — are conducted because they are required by applicable Philippine law, including the Anti-Money Laundering Act (AMLA), PAGCOR regulations, and the Data Privacy Act itself.
r58com processes certain data on the basis of its legitimate business interests — including fraud prevention, platform security monitoring, and aggregate analytics — where such processing does not override your fundamental privacy rights. r58com has conducted and documented Legitimate Interests Assessments for all such processing activities.
Where r58com relies on your consent as the legal basis for processing — principally for direct marketing communications — you are entitled to withdraw that consent at any time without affecting the lawfulness of processing carried out before your withdrawal. To withdraw marketing consent, visit your r58com account settings or contact the support team.
r58com does not sell your personal data. We share personal data with third parties only in the following circumstances:
r58com retains personal data only for as long as is necessary to fulfil the purposes for which it was collected, or as required by applicable Philippine law. The following general retention periods apply:
| Data Category | Retention Period | Basis |
|---|---|---|
| Identity & KYC Documents | 5 years after account closure | AMLA regulatory requirement |
| Transaction Records | 5 years after transaction date | AMLA regulatory requirement |
| Gaming Activity Logs | 3 years after account closure | Responsible gaming; dispute resolution |
| Support Communications | 3 years after last interaction | Legitimate interests; dispute resolution |
| Technical / Log Data | 12 months from collection | Security monitoring |
| Marketing Preferences | Until withdrawal of consent | Consent |
| Self-Exclusion Records | Indefinitely (to enforce exclusion) | Responsible gaming; legal obligation |
Upon expiry of the applicable retention period, personal data is securely deleted or anonymised in accordance with r58com's data disposal procedures. Anonymised data that can no longer identify you may be retained indefinitely for statistical and analytical purposes.
r58com implements appropriate technical and organisational measures to protect personal data against unauthorised access, accidental loss, destruction, or disclosure. These measures include but are not limited to:
Data Breach Notification: In the event of a personal data breach that poses a risk to your rights and freedoms, r58com will notify the National Privacy Commission (NPC) of the Philippines within 72 hours of becoming aware of the breach, and will notify affected individuals without undue delay, in accordance with r58com's obligations under the Data Privacy Act of 2012. r58com will provide clear information about the nature of the breach, the data affected, and the steps being taken to address it.
r58com.vip uses cookies and similar tracking technologies to deliver core platform functionality, remember your preferences, and gather anonymised analytics data. A cookie is a small text file stored on your device by your web browser when you visit a website.
These cookies are essential for the r58com platform to function correctly. They include session management cookies that keep you logged in during your visit, security cookies that help protect your account, and cookies that remember your language and currency preferences. These cookies cannot be disabled without breaking core platform functionality.
r58com uses analytics cookies to understand how players use the platform — which games are most popular, how players navigate between sections, and where technical issues may be occurring. This data is collected in aggregated, anonymised form and is used solely to improve the r58com platform experience. You may opt out of analytics cookies via your browser settings.
With your consent, r58com uses personalisation cookies to deliver more relevant promotions and game recommendations based on your gaming preferences and behaviour on the platform. These cookies are only set where you have provided explicit consent. You may withdraw consent and disable these cookies at any time through your browser settings or r58com account preferences.
Most web browsers allow you to control cookies through browser settings. Disabling or deleting cookies may affect the functionality of certain parts of the r58com platform. For instructions on managing cookies in your browser, please refer to your browser's help documentation.
Under the Data Privacy Act of 2012 (RA 10173) and its implementing rules, you have the following rights in relation to the personal data r58com holds about you. r58com will respond to all verified rights requests within 15 business days of receipt. To exercise any of these rights, contact the r58com DPO at [email protected] with the subject line "Data Rights Request".
You have the right to request a copy of the personal data r58com holds about you, together with information about how it is being used and on what legal basis.
You have the right to request correction of any inaccurate or incomplete personal data r58com holds about you. Many details can be updated directly within your r58com account settings.
You may request deletion of your personal data where it is no longer necessary for the purposes for which it was collected, subject to r58com's legal retention obligations (e.g., AML record-keeping requirements).
You have the right to object to processing of your personal data carried out on the basis of r58com's legitimate interests, including profiling for marketing purposes.
In certain circumstances you may request that r58com restricts the processing of your personal data — for example, while the accuracy of data is being contested.
You may request a copy of the personal data you provided to r58com in a structured, commonly used, and machine-readable format for the purpose of transferring it to another service provider.
Right to Lodge a Complaint: If you believe r58com has not handled your personal data in accordance with applicable Philippine data protection law, you have the right to lodge a complaint with the National Privacy Commission (NPC) of the Philippines. r58com encourages you to first raise the issue with us directly so we have the opportunity to address your concern, but this does not affect your right to contact the NPC at any time.
The r58com platform is strictly limited to individuals who are 21 years of age or older, consistent with the applicable age restriction for online gaming under PAGCOR regulations in the Philippines. r58com does not knowingly collect personal data from persons under the age of 21.
r58com employs age verification technology and manual KYC processes to enforce this age restriction. If r58com becomes aware that personal data has been collected from a person under 21 years of age, that data will be deleted immediately, the associated account will be closed, and any deposited funds will be returned to the original payment source where possible.
Parents and guardians are encouraged to make use of parental control software and to monitor their children's access to devices and online services to prevent underage access to online gaming platforms including r58com. If you are a parent or guardian and believe that your child under 21 has provided personal data to r58com, please contact us immediately at [email protected].
Some of the third-party service providers used by r58com — including game software providers, cloud infrastructure providers, and analytics platforms — may process personal data outside of the Philippines. Where such international transfers occur, r58com ensures that appropriate safeguards are in place to protect your personal data in accordance with the standards required by the Data Privacy Act of 2012 and the National Privacy Commission's guidelines on cross-border data transfers.
These safeguards may include: data processing agreements incorporating standard contractual clauses approved by the National Privacy Commission; adequacy decisions recognising the data protection standards of the recipient country as equivalent to Philippine standards; or other mechanisms as permitted under applicable Philippine data protection law.
r58com will not transfer your personal data internationally in circumstances where it cannot ensure an adequate level of protection equivalent to the protections afforded by Philippine law. If you require further information about the safeguards in place for any specific international data transfer, please contact the r58com DPO.
r58com may update this Privacy Policy from time to time to reflect changes in applicable law, data processing practices, or business operations. The effective date of the current version is displayed at the top of this page and in the page hero section.
Where changes to this Policy are material — meaning they significantly affect your rights or the way r58com uses your personal data — r58com will provide prominent notice via email to your registered address and/or a notification within your r58com account dashboard at least 14 days before the changes take effect. For non-material changes, updating this page with a revised effective date constitutes sufficient notice.
Your continued use of the r58com platform after the effective date of any revised Policy constitutes your acceptance of the updated terms. If you do not agree with any revised version of this Policy, you should discontinue use of r58com and close your account. We encourage you to review this Policy periodically to stay informed about how r58com protects your personal data.
If you have any questions, concerns, or requests relating to this Privacy Policy or r58com's handling of your personal data, please contact the r58com Data Protection Officer (DPO) using the details below. All privacy-related inquiries are handled with strict confidentiality.
r58com Data Protection Officer
Email: [email protected]
Subject line: "Data Privacy — DPO Inquiry"
Live Chat: Available 8 AM – 12 MN (Philippine Standard Time)
Response time: Acknowledgement within 3 business days; substantive response within 15 business days
Policy Version: This Privacy Policy is effective as of January 1, 2026 and supersedes all previous versions. The privacy of every r58com player is a priority — we take data protection seriously and welcome any questions about how your information is handled. Salamat sa inyong tiwala sa r58com.
r58com enforces a strict minimum age of 21 years in accordance with PAGCOR guidelines for online gaming in the Philippines. Gambling carries financial risk — please only wager what you can afford to lose. Your r58com account includes tools to set deposit limits, session timers, loss limits, and to request self-exclusion. If gambling is causing harm, please visit our Responsible Gaming page for support resources. Maglaro nang responsable — para sa lahat.
Now that you understand how r58com handles your personal data, you can play with confidence. Browse 500+ games, claim your welcome bonus, and deposit instantly via GCash or Maya — all with your privacy protected under the standards of Philippine law.
🔞 Must be 21 years or older. Gambling involves risk. r58com operates under Philippine gaming regulations. This Privacy Policy is effective January 1, 2026.